Shipping

All Peared Creation lighting products are custom built to order and shipped from our studio near Columbus, OH

Peared Creation fixtures are built within 5-10 business days and take 2-4 days to arrive. Please reach out to us if you have a project deadline as we can typically accommodate.

We use FedEx ship our products. 

Yes...please reach out if you have a project deadline!

Please contact us at support@pearedcreation.com to discuss missing or damaged items. We always resolve these issues!

Returns

We offer 30 day returns on all of our standard fixtures. Since custom fixtures are made to order, we can not accept return on these items. Custom fixtures include those that have had the size and finish modified outside of our standard offerings.  We do want to ensure you are fully satisfied with our product. For any further questions or concerns please contact us at support@pearedcreation.com

If your order is not what you expected, please contact us at support@pearedcreation.com, and we will surely resolve all issues promptly.

Our fixtures install to most standard ceiling boxes. Installation hardware and instructions are provided with all of our fixtures. Hardwired fixtures should always be installed by a professional electrician! 

Yes! All of our hardwired fixtures are UL listed, labeled, and ready for safe residential and commercial installation.

For ceiling fixtures supported by a drop pipe we offer hardware upon request to accommodate a slanted ceiling!

Pendant lights hung by cord as apposed to pipe will have straight regardless of ceiling slope.

Flush mounted lights will not have the option of correcting for ceiling slope. 

Bulbs

Yes. All of our bulbs are compatible with dimmers. 

The majority of our bulbs are standard Medium base bulbs. Size E26 (110V), E27 (240V)


A handful of our fixtures use a candelabra base. Size E12 (110v)


Please check your listing description for the exact bulb type.

One likely cause is that the base of the bulb is not quite reaching the connection inside the bottom of the socket. The bulb must be screwed in tight enough to be touching the tab at the bottom on the socket. To fix this TURN THE POWER OFF, then simply pull this gold tab up a little bit and try screwing in the bulb as tight as possible. If this doesn’t work please contact us at support@pearedcreation.com

Absolutely. These high efficiency bulbs last longer, conserve energy, and can save you money.

When looking for LED replacement bulbs make sure they are dimmable if you intend to use them on a dimmer switch!

Finish

If you have an unfinished brass item, there are a number of commercial products you can use - we recommend Bar Keepers Friend

UL stands for Underwriters' Laboratories. It is a nationally recognized, nonprofit safety-testing agency for the US. 

Our fixtures are tested as a complete unit, and sport the UL label. A few of our fixtures offer retro options like twisted lamp cord, and so are not UL-approved.

The National Electrical Code, as well as laws in the majority of states, requires that fixtures be tested by a an independent safety-testing agency before they can be legally sold and installed. Many Electricians will refuse to install non-UL fixtures.

No - However, some local codes do vary (and change), so check with your electrician.